Chelsea88 Terms & Conditions – Platform Usage Terms for Malaysia

1Acceptance of Terms & Conditions

These Terms & Conditions ("Agreement") are the official document governing the relationship between chelsea88 ("Platform", "we", "us", "the company") and you as a user ("Player", "member", "you"). By accessing, registering for, or using any part of the chelsea88 platform, you expressly and implicitly agree to be bound by all terms, conditions, policies, and guidelines contained in this document.

If you do not agree with any part of these terms, you are not permitted to use the chelsea88 platform. Continued use of the platform following any amendments to the terms will be considered acceptance of those amended terms. Chelsea88 reserves the right to update these terms at any time, and it is your responsibility to review this document periodically.

2Account Eligibility & Age Requirement

To register and use chelsea88, you must meet all of the following eligibility requirements without exception:

• You must be at least 18 years old or comply with the minimum age required by the laws of your jurisdiction, whichever is higher.
• You must be a natural person and not a corporation, partnership, company, or any other legal entity.
• You must play on your own behalf and not as an agent or representative of any third party.
• You are not on any list of individuals barred or restricted from online gambling services.
• All information you provide during registration must be truthful, accurate and up to date.

Chelsea88 reserves the right at any time to request proof of age or identity verification. Should you fail to provide the required documents within the specified timeframe, chelsea88 reserves the right to suspend or close your account. Any winnings accrued while your account is under suspension may be withheld until verification is complete.

3Registration & Account Management

Each player is permitted to hold only one account only at chelsea88. Creating duplicate or multiple accounts under the same individual is strictly prohibited and may result in the closure of all associated accounts along with the forfeiture of all balances and winnings without prior notice.

During registration, you are responsible for:

• Provide your full name exactly as it appears on your official identification document.
• Providing an active, reachable Malaysian phone number.
• Providing a valid, active email address that you own exclusively.
• Set a strong password and keep it confidential.

You are fully responsible for all activity that occurs in your account, including any financial losses resulting from unauthorised use. Chelsea88 recommends enabling two-factor authentication in your account settings for added security. If you suspect your account has been accessed without authorisation, contact the chelsea88 support team immediately.

4Deposits & Payment Methods

Chelsea88 accepts deposits via the following Malaysian payment methods: Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay and FPX online banking including Maybank2u, CIMB Clicks and RHB Now. All deposits are processed instantly with no processing fees charged by chelsea88.

The general deposit terms are as follows:

• The minimum deposit is RM 20 per transaction.
• A maximum deposit limit may apply depending on your account's VIP tier.
• Deposited funds must be used for gaming purposes only and may not be transferred directly to another player.
• Chelsea88 is not responsible for any delays caused by third-party payment systems or technical issues on the part of the payment provider.
• All deposits must be made using a payment method registered in your own name. Payments from third-party accounts are not accepted.

5Fund Withdrawals & Winnings

Withdrawal of winnings at chelsea88 is processed via the same payment method used for your deposit. Withdrawal requests are typically processed within 15 to 30 minutes after the request has been verified. To ensure your withdrawal is processed smoothly, you must meet all of the following requirements:

• Your account must have completed the full identity verification process (KYC).
• There is no suspicious activity currently under investigation on your account.
• All applicable bonus rollover requirements have been fully met.
• The withdrawal method you choose must be in your own name and must match the deposit method used.
• The minimum withdrawal amount is RM 50 per transaction.

Chelsea88 reserves the right to request additional verification documents before processing large withdrawals or when there is a sudden change in account activity patterns. This is standard procedure to protect the security of your funds and prevent fraud.

Under exceptional circumstances, such as system technical issues or security investigation requirements, withdrawal processing times may take longer. Chelsea88 will proactively notify you should any delay outside our control occur.

6Bonuses, Promotions & VIP Programme

Chelsea88 offers a variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, weekly cashback and VIP rewards. All bonuses are subject to specific terms stated on their respective promotions pages, and those terms form part of these Terms & Conditions.

The general terms applicable to all chelsea88 bonuses are as follows:

• Every bonus has a rollover (wagering requirement) that must be met before any withdrawal from a bonus balance can be made.
• Different game types may contribute at different rates toward rollover requirements – check the promotions page for full details.
• Bonuses may only be claimed once unless otherwise stated in the relevant promotional terms.
• Chelsea88 reserves the right to void any bonus if abuse is suspected, such as the use of multiple accounts or low-risk betting strategies designed solely to meet rollover requirements.
• A maximum bet limit may apply while meeting bonus rollover requirements, as specified in the relevant promotional terms.
• All bonuses have a validity period that must be observed – any expired bonus will be automatically cancelled.

7Game Rules & Betting

All games on chelsea88 — including Live Casino, slots, baccarat, roulette, poker and Sports Betting — are subject to their own specific game rules, accessible via the help or game rules section within the platform. Those specific rules form part of these Terms & Conditions.

General game rules applicable to all game categories on chelsea88:

• The outcome of all games is final once a round or match has been fully completed.
• Any bets placed during a technical disruption that affects the integrity of a match or game may be voided and refunded.
• For Sports Betting – if a match is cancelled and not resumed within 24 hours, all bets will be voided and your stake returned to your account.
• Chelsea88 uses an audited random number generator (RNG) system for software-based games and genuine physical wheels for Live Casino games, which are also regularly audited.
• In the event of a dispute regarding game outcomes, chelsea88's system records are final and binding.

For Malaysian Super League, EPL, and other football matches on the chelsea88 Sports Betting platform, odds and betting terms apply as displayed at the time the bet is placed. Chelsea88 reserves the right to decline or limit bets on any market at management's discretion.

8Prohibited Conduct

Chelsea88 takes the integrity of its platform and fairness to all players very seriously. The following activities are strictly prohibited and may result in immediate account closure and forfeiture of all balances:

• Fraud and misconduct – including the use of bots, automated scripts, security breaches, or any other dishonest means to gain an unfair advantage in games.
• Money laundering – using the chelsea88 platform for money laundering or financing illegal activities is strictly prohibited and will be reported to the relevant authorities.
• Multiple accounts – registering more than one account for the purpose of abusing bonuses or circumventing account restrictions.
• Unlawful collusion – colluding with other players in games where cooperation is prohibited, or sharing information during live poker games to gain an unfair advantage.
• Bonus abuse – registering an account solely to claim bonuses with no genuine intent to play, or employing strategies specifically designed to circumvent rollover requirements.
• Deliberate technical interference – any attempt to exploit technical errors or vulnerabilities within the chelsea88 system.

9Account Closure & Suspension

Chelsea88 reserves the right to suspend or close any account at any time, with or without notice, if there is reasonable cause to do so — including but not limited to violations of these Terms & Conditions, fraudulent activity, suspicious conduct or at the request of a competent authority.

You also have the right to close your chelsea88 account at any time by contacting our support team. In the case of voluntary closure:

• Any valid fund balance (excluding bonus balances that have not met rollover requirements) will be returned to you via your original payment method within a reasonable timeframe.
• All active bonuses will be automatically forfeited.
• Your account history will be retained by chelsea88 for the period required by law.

For responsible gambling purposes, you may request a temporary or permanent self-suspension through your account settings. Chelsea88 will honour such requests and ensure that you are unable to access the platform for the specified period.

10Liability Limitations & Disclaimer

Chelsea88 provides its platform and services on an "as is" basis without any express or implied warranties. We strive to keep the platform running smoothly at all times but cannot guarantee that the service will always be free from interruptions, delays or technical errors.

To the extent permitted by applicable law, chelsea88 is not liable for:

• Any financial losses arising from gaming activity on our platform.
• Service disruptions caused by factors beyond our control, including internet infrastructure failures, software provider technical issues, or natural disasters.
• Any decisions made based on information displayed on the platform, including statistics, odds, and other data, which are intended as a guide only.
• Actions or omissions by third parties, including game providers or payment providers.

Chelsea88's maximum liability to any player under any circumstances shall not exceed the total amount actually deposited by that player in the 30 days preceding the relevant claim.

11Responsible Gaming

Chelsea88 is fully committed to responsible gaming practices. We believe gaming should remain an enjoyable form of entertainment and should never become a source of financial stress or personal difficulty for our players.

Self-control tools provided by chelsea88 to all members:

• Deposit limits – set daily, weekly, or monthly deposit limits in your account settings.
• Betting limits – limit the total amount you can wager within a given period.
• Time limits – set time reminders or daily session limits for your gameplay.
• Temporary self-exclusion – suspend access to your account for 24 hours, 7 days, or 30 days.
• Permanent self-exclusion – permanently close your account with the option to be barred from re-registering.

If you or someone you know is showing signs of problem gambling, please seek professional help. You may also contact the chelsea88 support team for assistance activating self-control tools or for a referral to appropriate support resources. Playing smart and responsibly is a core value of ours.

12Amendments & Governing Law

Chelsea88 reserves the right to amend, update or replace any part of these Terms & Conditions at any time by giving reasonable notice to members via their registered email or an in-platform notification. Amendments take effect on the date specified in the relevant notice.

Continued use of the chelsea88 platform after any amendments take effect will be considered acceptance of the revised terms. If you disagree with any amendment, you should stop using the platform and contact us to close your account.

These Terms & Conditions and any disputes arising from them are governed by applicable law. Chelsea88 endeavours to resolve all disputes amicably and professionally. For any formal complaints, please contact our support team by email at support@chelsea88.best with full details of your dispute.

Effective date of this document: January 2026. This version supersedes all previous versions of the chelsea88 Terms & Conditions.